March 30, 2020

COVID-19: Lanai Closures and Updates

Last updated: March 30, 2020 at 10:27am

In an effort to slow the spread of COVID-19, Maui County and the state of Hawaii have issued public health amendments and travel orders designed to keep the community healthy and limit demands on our health care system. Click here for more information.

Conditions around the world and especially in the United States are changing rapidly. We are doing our best to keep up with the pace of change and have been closely monitoring the COVID-19 pandemic. We are focused on doing our part to help prevent the spread of the disease while keeping services available to the Lanai community.

The following is information about our operations so that you are aware of measures we are taking to try and prevent the spread of the virus in our community. We are also including information we are asking our employees to follow as a way of protecting themselves and their families. This is a challenge that will require every individual on Lanai to do their part. We thank you in advance for your understanding and cooperation.

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In an abundance of caution, there have been a number of schedule and operational changes due to the recent developments around coronavirus (COVID-19). Please check back for the latest information.


Richard’s Market will be implementing the following policies:

  • Richard’s Market will now open at 6:00am and close at 8:00pm.
  • There is a Kupuna Shopping Hour from 8am – 9am for those 60+ years old and those with medical conditions.
  • Suspended bulk food, soup and salad bar
  • No reusable containers
  • As a note to all customers, we ask that you wash your hands prior to shopping, shop for elderly family and friends, and please only buy what you need.
  • In addition, to minimize potential exposure, please shop alone and avoid bringing family and friends.

Lanai City Bar & Grille

Pine Isle is offering a special shopping hour from 8am – 9am for those 60+ years old and those with medical conditions.

Lanai City Service

  • Lanai City Service/Plantation Store/Deli will open at 6am and close at 6pm.
  • The plantation store deli will offer free delivery to Lanai City. Food orders must be $25 minimum. Payments need to be made over the phone via credit or debit card. Delivery service available Monday – Friday from 9am -2pm.

Coffee Works will now be open on Tuesday, Thursday and Saturday from 8am – 1pm.

Blue Ginger is only offering takeout service.

Cafe 565 is only offering takeout service.

Pele’s Other Garden is offering takeout and delivery. Call (808) 565-9628 to place an order.



The Lanai Police Station will have modified non-emergency business hours:

  • New lobby hours are Monday – Friday, 8:30am through 3pm.
  • When the station is closed, if you need to contact police on a non-emergency matter, please call the station at 808-565-8388 and you will be transferred to Molokai Dispatch for service.
  • If you are experiencing a police-related emergency, please call 911.
  • Also, fingerprinting services are currently limited to firearms permit applications/registrations and covered offender registration.

Lanai Community Health Center:

  • LCHC has an evaluation site for those who suspect they may have COVID-19. Please call them at 565-6919 to schedule an evaluation. Once you are scheduled, a medical staff member will call you and provide instructions for the Drive-Thru Evaluation process. To reduce exposure to patients and staff, LCHC is utilizing their back parking lot as the evaluation site. Testing for COVID-19 is limited and will be determined based on the medical provider’s assessment.
  • LCHC is working on providing virtual fitness classes. Follow them on Facebook and Instagram for more information. If you don’t have one, you can register for a Wellness Living account. They will only be able to track attendance for loyalty points by adding it to your Wellness Living account.
  • Family Fitness Night, originally scheduled for March 24, is canceled
  • All fitness classes are canceled through March 30

Straub Medical Center – Lanai Clinic

  • Regular Clinic Hours:
    • Monday and Thursday: 8 a.m. – 7 p.m.
    • Tuesday, Wednesday, and Friday: 8 a.m. – 5 p.m.
    • Every other Saturday: 8 a.m. – noon
  • MyChart messaging, E-visit, scheduled telephone visit, and video visit offered during normal business hours.
  • After hours, call the Physician-on-Call line at (808) 633-0071.

Young Brothers will continue to accept and deliver essential cargo including food, water and household consumer products. To ensure the health and safety of their employees and the community, they will not be able to accept some non-essential cargo including private vehicles. Click here for more information.

Ohana by Hawaiian will have a new flight schedule starting April 1:

  1. 634Y 01APR W HNLLNY SS1   911A  946A /E
  2. 684Y 01APR W HNLLNY SS1   641P  716P /E
  3. 685Y 01APR W LNYHNL SS1   742P  817P /E
  4. 635Y 01APR W LNYHNL SS1  1012A 1047A /E


  • Below is the ferry schedule effective Tuesday, March 24:
    • Lahaina to Manele: 6:45am and 3:15pm
    • Manele to Lahaina: 8:00am and 4:30pm
  • Reservations will not be allowed for day guests from Maui who want to go to the beach.
  • They will allow hotel guests with reservations only. Guests will need to present their confirmed reservations at the ticket podium.

For updates on Driver’s Licenses, State IDs, Safety Checks and Vehicle Registrations, click here. If you have any questions, please contact Shelly Barfield at (808) 565-7878.

Lanai Car Rental will be closed through April 30.

Lanai Facilities Department is available by phone (808-565-3974) or email ( only. Rent payments accepted by check or money order – drop in the Facilities door drop box. Credit card payments can be called in.

Lanai Water Company is available by phone (808-565-3664) or email ( only. Payments accepted by phone or online. If you’re making a water payment by check or money order, please drop it in the Facilities door drop box.

Lanai Union Church

  • Lanai Union Church, Thrift Shop, Etawi, and Annex are closed through May 18.
  • Worship is available only through Facebook Live.
  • All other programs, ministries, and outside groups are canceled. This includes tutoring, youth group, Bible study, and the 12 step groups (AA, NA).

Lanai Art Center is temporarily closed until further notice.

Hotel Lanai is closed through April 30.

Four Seasons

  • Four Seasons Resort Lanai will be closed through April 30. For questions, call 1 (800) 321-4666.
  • Four Seasons Hotel Lanai at Koele, A Sensei Retreat will be closed through April 30. For questions, call 1 (800) 321-4666.



The following will be closed/canceled through April 30 (dates subject to change):

  • Community Pool
  • Hale Keaka
  • Lanai Culture & Heritage Center
  • Saturday Market

Hunting Updates:

Hunting policies have been updated to allow island residents the opportunity to provide food for themselves and their families, while following State and County orders. To protect the health of the Lanai community, off-island hunting is canceled through May 2. Click here for more information.

The following Island Activities/Love Lanai outlets and services will be suspended through April 30:

  • Lanai Off Road – Polaris UTV
  • Lanai Archery & Sporting Clays
  • Lanai Ocean Sports
  • Love Lanai Cultural Experiences Resort Desk
  • Cultural Table Lei Making, Crafts & Talk Story
  • Cultural Workshops
  • Resort Cultural Tours
  • Guided Jeep Holo Holo Tours & Fishing Tours
  • Aina Ahi Ahi Dinners
  • Lanai Guided Hikes (All)
  • Evening Pu Blowing Celebration
  • Live on Lanai – Hawaiian Music Program
  • The Lanai Adventure Park will be closed from March 22 through April 5.
  • Lanai Ranch will not host any tours through April 1.

The Lanai Cat Sanctuary will be closed until further notice.



The Local Gentry is temporarily closed, but offering daily specials. Visit The Local Gentry Facebook page for more information.

The Mike Carroll Gallery is temporarily closed.



  • Camping at Hulopoe Beach Park will not be allowed through the end of April.
  • Hulopoe Beach Park is closed through the end of April.



  • All MIL sporting events have been canceled until further notice.
  • The Manele Golf Course, driving range and golf shop will be closed through Thursday, April 30.
  • Four Seasons tennis is closed through April 30.
  • Cavendish Golf Course is closed through April 30.



The following events have been canceled:

    • Pet Doctor Lanai public clinic (April 1)
    • La Hana: Hii (April 11)


Keep Yourself Healthy, Keep Lanai Healthy

In an effort to slow the spread of COVID-19, Maui County and the state of Hawaii have issued public health amendments and travel orders designed to keep the community healthy and limit demands on our health care system.

Order to Stay at Home, Work From Home

Maui County Mayor Michael Victorino issued a stay at home and work from home amendment that goes into effect at 12:01 a.m. on Wednesday, March 25, 2020.

Below are important guidelines of the amendment which urges everyone to stay at home.

  • Stay at home or place of lodging except for essential activities, essential businesses, or government operations.
  • NO public or private gatherings outside the home.
  • Essential activities include: getting medicine or seeing a doctor; getting food, pet food and supplies necessary for staying at home; caring for a family member in another household, caring for elderly, minors, dependents, persons with disabilities, or other vulnerable persons.
  • Limit travel to essential activities or operations of essential business or government function. Travelers returning to Hawaii are required to self-quarantine for 14 days upon arrival.
  • Restaurants and cafes are allowed to provide takeout and delivery service only.
  • Bars, theaters, public gathering venues, tourist attractions, gyms, recreation facilities, and county parks, golf courses and beach parks are ordered to close.

The full amendment can be read here. For supplemental guidance to the public health emergency rules, click here.

14 Day Self-Quarantine Travel Policy

Effective Thursday, March 26, Governor David Ige is requiring all travelers to Hawaii, both residents and visitors, to quarantine for 14 days after arrival. Residents shall self-quarantine at home and visitors are required to self-quarantine in their hotel room or place of lodging.


Protect Yourself and Others

Familiar Faces Share Information About COVID-19

Tips to keep you, your family, and the Lanai community healthy, created by Anthony Pacheco.


Below are tips from the Centers for Disease Control and Prevention (CDC), Department of Health and Mental Health of America to help keep you and your loved ones healthy and prepared.

Stay Healthy

  • Wash your hands often with soap and water for at least 20 seconds.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw the tissue in the trash and wash your hands.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs and light switches.
  • Limit travel unless absolutely necessary. Travelers returning to Hawaii are required to self-quarantine for 14 days upon arrival.
  • Stay home if you’re sick, except to get medical care.
  • Older adults and people with chronic health conditions should take extra measures to distance themselves from others who are sick.

Avoid Close Contact

  • The virus is thought to spread mainly from person to person. The best way to prevent illness is to avoid being exposed to the virus.
  • Follow the Maui County amendment to stay at home and work from home, except for essential activities, essential businesses or government operations.
  • Practice social distancing. If you must be in a group of people, maintain distance of at least six feet.

Be Prepared

  • Prepare your household with food and other daily necessities to reduce the amount of shopping trips you need to take.
  • Buy only what you need and be mindful of the needs of others in the community.
  • Offer to shop for elderly family and friends or those who are not able to shop for themselves.

Getting Care

  • If you need medical care, call ahead to your health care provider or health center and let them know about your symptoms and any travel history. If you need emergency care, call 911.
  • The Lanai Community Health Center is our designated testing site for persons with COVID-19 symptoms (fever and cough or shortness of breath). Please call 808-565-6969 to make an appointment.

Mental Health Recommendations

  • When asked to socially distance and self-isolate, it can be difficult for those experiencing depression or who are in need of emotional support.
  • We can all help by reaching out to one another through texts, phone calls and video calls.
  • Remember to check in with kupuna.
  • While you’re at home, it’s important to focus on practicing self-care, managing stress and not engaging in unhealthy coping skills.
  • It is important to stay up-to-date with information about COVID-19, but over-checking can lead to increased anxiety. Schedule one or two times to check the news during the day and stick to it.

Above all else, we ask that everyone display care, courtesy and good judgement to keep ourselves and each other safe and healthy.

Stay Connected with the Community

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Celebrating 13 Years at Lanai Culture and Heritage Center